Tour Guide Systems


A professional Tour Guide System is a great starting point for presenters that wish to ensure their visitors to understand every word. A professional Trip counselor System is ideal for indoor as well as outdoor tours of any venue. Our Trip counselor Solutions cover a broad spectrum of different options for small or larger events.

Tour Guide Systems is a useful tool to improve communication with a group of people during roaming events. We provide different Tour Guide System Solution options and to ensure we provide the right option, please find below the basic technical setup.

1. Tour Guide System Definition
Combination of a mobile audio transmitter used by the presenter/speaker(s) to make sure that the attendees/visitors (tour) are able to understand the audio via a mobile receiver.
2. Purpose of Trip Guide system
The System is used to support mobile tours and to overcome potential background noise. It can also be used for multilingual content delivery during small events.
3. Components of Tour Guide System
A Tour counselor System consists of mobile Audio Transmitter with an integrated microphone, a set of wireless receivers with headsets and charging solutions.
4. Use of Tour Guide system
Tour Guide System can be used for indoor and outdoor events, conferences and touring events. Globibo’s Trip counselor Systems are small and portable making it very user friendly.
5. Use of Tour counselor system in Tourism Activities
Before the Covid-19 pandemic hit the world, tourism was the number one industry in many countries, dedicated to encouraging people to travel for pleasure or business. It was the world’s fastest expanding industry in the world, which optimistically, will definitely pick up once the world overcomes this pandemic. This industry used to have a considerable impact on the economy of many countries in terms of foreign exchange earnings and job availabilities. In fact, some countries relied solely on tourism to thrive, hence, constantly needing to upgrade this sector to attract more visitors to the country. In tourism, the tour counselor plays a very important role as he/she will guide visitors by providing information and explanation on matters relating to history, archaeology, works of arts, culture, places of interest, current affairs, etc. which may promote the country for the purpose of tourism. A trip counselor is a “frontliner” whose job is to make visitors feel welcome. A “skilled” trip counselor should be conversant in the language of the country, and if possible in other languages too. In addition, their level of general knowledge on the country should be vast so as to be able to address any questions posed by visitors.

Globibo's Tour Guide solutions cover a broad spectrum of different options for small or larger mobile events.

Tour Guide System Headsets / Receiver

Tour Guide System Receiver The first key components of a Tour Guide or Mobile Interpretation System are the Headsets or Receivers used from the participants. The headsets have to be comfortable for the participants as well as provide the right battery lifetime and connectivity reach. With years of experience around the world we balance Quality and Cost to offer you the best solution for your event. We carry different Tour Guide System headset models in different countries. The receiver itself can be combined with different headsets. Every model has advantages and disadvantages as well as technical configuration. Tour counselor Systems can use a variety of different earphones. The options consider comfort, audio-volume, and hygiene, as well as cultural aspects. We offer different technologies as well as headsets (ear hooks, headband, etc) to support your setup the best way possible.

The different models of receivers and headbands have different reach, frequencies and battery life-time. Some are designed for indoor or outdoor usage. Key criteria are :
  • Reach
  • Frequency
  • Battery life
  • Headset jacks
  • Volume / Channel buttons
  • Display size
  • Weight
  • Dimensions
  • Design
For an overview of the options and more images, please read more : Tour Guide System Receivers & Headsets

Tour Guide System Transmitter

Tour Guide System Transmitter

The basic Tour Guide or Mobile Interpretation System Infrastructure requires the right transmitters. Transmitters determine the range in which headsets can receive the audio transmission. Furthermore, most transmitters are capable of broadcasting several parallel channels, for example in an environment in which interpreters translate the presentation into different languages.

As Tour Guide Transmitters have to be portable, we also consult you in matters such as weight, broadcast reach, and battery time. Our experienced team of engineers also support you with technical challenges or potential interferences in specific environments. We carry different Tour counselor Systems in different countries. The corresponding transmitter options have slightly different configurations based on the country and project setup.

Transmitters are also battery-powered to ensure mobility.

Key Criteria for Transmitter selection are:
  • Reach
  • Frequency
  • Battery life
  • Microphone jacks
  • Volume / Channel buttons
  • Display size
  • Weight (including microphone)
  • Dimensions
For an overview of the options and more images, please read more : Tour Guide System Transmitters

Tour Guide System Charging

Tour Guide System Charging Case Using Tour Guide Systems in larger events requires sophisticated charging infrastructure to ensure a seamless and hasslefree experience for participants and organizers. This infrastructure is needed to limit the total number of units required while maintaining the right connectivity for all participants. With our charging cases and high-speed charging concepts we ensure that you are up and running as quickly as possible and save time and money during your event. Tour Guide Systems include battery powered wireless units for the participants that last for a specific period of time. Even when all TGS units have been fully charged, after several hours use the devices have to be charged all over again. With our high-speed charging concepts, we ensure that you are not just up and running as quickly as possible, but you also save time and money during your event by reducing the number of devices used as spares or swaps. Our charging infrastructure follows industry standards by being secure and easy to handle. Not only that, but our systems can also be integrated with other hardware or software solutions to create an even larger reach. The charging infrastructure works on common electricity sockets and is conveniently packaged into mobile suitcases with wheels.

Key Criteria for the Charging Cases are:
  • Transport Options
  • Casing
  • Capacity
  • Electricity Connection
  • Ventilation
For an overview of the options and more images, please read more : Tour Guide System Charging Infrastructure

Tour Guide System Microphones

Tour Guide System Microphone Tour Guide Systems come with a variety of different microphones to ensure the presenter is understood in the right environment. The right microphones are not just determined by the transmission technology but also the presentation environment (e.g noise factory or windy weather). Furthermore microphones may have to be waterproof and provide independent power supply for a specific number of hours. To learn more about the different types of microphones, please contact us.

Key Criteria for the Microphone selection are:
  • Comfort
  • Volume (dbV)
  • Jack / Connector
  • Smitten
  • Wired/wireless
  • Re-useable / disposable
  • Packaging
For an overview of the microphone options and more microphone images, please read more on: Tour Guide System Microphones

Tour Guide System - Technical Information

Tour Guide System Headsets

Tour Guide System Receiver We carry different Tour Guide System headset models in different countries. The receiver itself can be combined with different headsets. Every model has advantages and disadvantages as well as technical configuration. Some example models are listed below.
  • Frequency Range : 470-510 MHz
  • Oscillation Mode : PLL Synthesized
  • Pre-set Channels : 99 channels
  • Switching Bandwidth : 12MHz
  • Channel Grid : 250KHz
  • RF Output Power : 10mW
  • Sensitivity: Approx Approx.-102dBm
  • Operating Range : Up to 300 meters / 530 feet (line-of-sight)
  • Frequency Response : 50Hz~12KHz
  • Display : LCD Display Backlit LCD display
  • Power Supply Receiver and Transmitter: rechargeable lithium battery
  • Operating Time : Up to 14-20 hours
  • Dimensions : 70mmX 55mmX16mm
  • Weight Transmitter and Receiver: 65g
Tour Guide System Receiver

Another high-frequency model works with a similar infrastructure.

  • Frequency Range : 800-823 MHz
  • Oscillation Mode : PLL Synthesized
  • Pre-set Channels : 99 channels
  • Switching Bandwidth : 12MHz
  • Channel Grid : 250KHz
  • RF Output Power : 10mW
  • Sensitivity: Approx Approx.-102dBm
  • Operating Range : Up to 300 meters / 530 feet (line-of-sight)
  • Frequency Response : 50Hz~12KHz
  • Display : LCD Display Backlit LCD display
  • Power Supply Receiver and Transmitter: rechargeable lithium battery
  • Operating Time : Up to 14-20 hours
  • Dimensions : 70mmX 55mmX16mm
  • Weight Transmitter and Receiver: 65g
Tour Guide System Receiver

Lower-cost options are more simplified and basic in layout and functionality

  • Frequency Range : 794—806MHz
  • Oscillation Mode : PLL Synthesized
  • Pre-set Channels : 64
  • Switching Bandwidth : 12MHz
  • Channel Grid : 250KHz
  • RF Output Power : 10mW
  • Sensitivity: Approx Approx.-102dBm
  • Operating Range : Up to 200 meters (line-of-sight)
  • Frequency Response : 50Hz~12KHz
  • LCD Display : Backlit LCD display
  • Power Supply Receiver(081R) : built-in li-battery
  • Transmitter(UHF001T) : AlkalineAAx2
  • Operating Time Receiver(081R): Up to 10 hours
  • Transmitter(UHF001T): Up to 14 hours
  • Dimensions Receiver(081R): 80mmX 55mmX16mm
  • Transmitter(UHF001T):110mmX63mmX20mm
  • Weight Receiver(081R): 50g
  • Transmitter(UHF001T) :98g

Tour Guide System FAQ

1. Why would I need a Trip Guide System?
Conversations/messages can be misconstrued if they do not reach the recipient directly and without interference. A reliable Trip counselor system would be able to address voices that are too soft, situations when background noise that is too loud, or when addressing big gatherings of people.
2. Where and when can I use a Trip Guide System?
Two examples of places and instances where a Trip counselor System could be used are as follows. Our Trip counselor system is portable and easy to use. It can be used at the workplace, for e.g. a factory where the noise level is high that it could be difficult if you are training new staff, or showing visitors around the factory.
The system can also be used when conducting tours, indoors or outdoors (even in a bus). The Trip counselor is able to talk, without shouting to the tourists even amidst traffic.
3. The tour guide system seems complicating and I am not technical savvy. Is the system easy to use?
Our Tour Guide system is easy to use and you need not be technical savvy to use it. You would need to just take the microphone and switch it on. Once you are done with using it, just place the receiver in the charger/storage case for the next event.
4. Do we need batteries for the Trip Guide System?
Most Tour counselor systems have in-built rechargeable batteries. They are charged via standard USB cables, depending on the battery level. Specific charging trays and cases facilitate the charging of many units at the same time. Trip guide systems are optimized for low battery consumption to last for 2-3 days without charging.
5. What is the range of the Tour Guide system?
The transmission range of the Trip counselor System varies from model to model, based on the output power and frequency. Standard Trip counselor systems have a reliable range of 30-50 meters.
6. How many channels are supported in a tour guide system?
Different manufacturers offer different options in regards to the number of channels. In most projects, not more than 10 channels or languages are required. The models provided for our Clients usually have 99 channels.
7. How many receivers can a transmitter support?
The number of receivers that a transmitter can support varies from system to system. Our trip counselor system transmitter can support 100 to 1000 receivers simultaneously. As general benchmarks we use the following numbers: A portable transmitter supports up to 100 receivers and a stationary transmitter supports up to 10,000 receivers.
8. Why choose Globibo Tour Guide systems?
Our system is of stringent quality and from leading manufacturers of reliable audio systems.
9. What is the advantage of a tour guide system in a high noise environment?
The headset provided by the tour guide system will remove ambient noise. This will make it easier to concentrate on the work on hand.
10. How often do you need to charge the system?
There are no specific rules regarding the charging of the system. However, the system units are battery-powered, and the charge on all the units will last for several hours.
11. Can I save power during an event in a tour guide system?
Yes, you can make the units in use last longer by reducing the number of devices used. Switch off the devices you are not using and remove the spare devices.
12. Does the tour guide system require transmitters?
Yes, the system requires transmitters as these will determine the range to which the sound will travel. It will also select the audio channels that you can use.

Tour Guide System Microphone Options

The Tour Guide System Transmitter requires a microphone for the speaker. The microphones can be different based on the convenience of the speaker and setup of the event.
For more information please check out Tour Guide System Microphones.

Neckband Microphones

A standard option is the neckband microphone. It allows the hands-free operation and therefore the largest comfort to the speaker. The microphone direction itself is adjustable.

Neckband Tour Guide System Microphones

Cabled Hand-held Microphones

Cabled TGS microphones are another option for Tours. Speakers and Trip Guides may have different personal preferences. Often the neckband microphones are more convenient but have lower audio-quality. The cabled hand-held microphones are slightly less convenient but may provide better audio-quality.

Cabled Hand-held Microphones

Lapel Microphones

The Lapel Microphone is clipped to the collar / blouse / jacket of the speaker and is another hands-free option for the speaker. It is also called clip-on microphone.

Lapel Microphones

Wireless Hand-held Microphones

A large variety of Wireless microphones provide some more comfort to the speaker. The range between the microphone and base station is determined by the specific model and can vary largely.

Wireless Hand-held Microphones

Tour Guide System Charging Options

Different Tour Guide systems come with different charging cases. The cases are differentiated by charging capacity, charging time, ventilation and transport case.

Tour Guide Charging Case

Tour Guide Systems require fast, save and space efficient charging. To facilitate different event configurations, we provide different charging options for the different Trip Counselor System options.

  • Capacity : 60 or 30 slot configuration
  • Case : Aluminium Hard-Flight-Case
  • Transport : Carry Handle and/or rolling wheels
  • Power supply : External power-socket
  • Connection : Independent Power switch
  • Ventilation : In-built Internal ventilation

Other charging cases may or may not provide (or require) in-built ventilation

Interpretation Receiver Charging Case

The example above for example does not require in-built ventilation. (For safety and security in the charging process, please always clarify the process and setup with our project managers.)
  • Capacity : 72 slot configuration
  • Case : Aluminium Hard-Flight-Case
  • Transport : Carry Handle only
  • Power supply : External power-socket
  • Connection : No Independent Power switch
  • Ventilation : No In-built internal ventilation

Tour Guide Systems

We provide a full range of Tour Guide System options. For managed services or dry-hire rental, please check out our Web site or contact us.

Tour Guide System Headsets

Tour Guide System Headsets

One of the key components of a Tour Guide System are the Headsets or Receivers used from the participants. The headsets have to be comfortable for the participants as well as provide the right battery lifetime and connectivity reach. With years of experience around the world we balance Quality and Cost to offer you the best solution for your event.

Read more : Tour Guide System Headsets
Tour Guide System Transmitter

Tour Guide System Transmitters

Apart from microphones and headset, the basic Tour Guide Infrastructure requires the right transmitters. Transmitters determine the range in which headsets can receive the audio stream. Furthermore the transmitters are capable of broadcasting several parallel channels, for example in an environment in which interpreters translate the presentation into different languages.

Read more : Tour Guide System Transmitters
Tour Guide System Charging Infrastructure

Tour Guide System Charging Infrastructure

Using Tour Guide Systems in larger events requires sophisticated charging infrastructure to limit the number of units requires while maintaining the right connectivity of all participants. With our charging cases and high-speed charging concepts we ensure that you are up and running as quickly as possible and save time and money during your event.

Read more : Tour Guide System Charging Infrastructure
Tour Guide System Microphones

Tour Guide System Microphones

Tour Guide Systems come with a variety of different microphones to ensure the presenter is understood in the right environment. The right microphones are not just determined by the transmission technology but also the presentation environment (e.g noise factory or windy weather). Furthermore microphones may have to be waterproof and provide independent powersupply for a specific number of hours.

Read more : Tour Guide System Microphones

Contacts

China
  • +86 21 8024 6090
  • info.cn@globibo.com
Germany
  • +49 (030) 8093 5151
  • info.de@globibo.com
Hong Kong
  • +852 5801 9962
  • info.hk@globibo.com
India
  • +91 11 4248 4066
  • info.in@globibo.com
Malaysia
  • +603 9212 4206
  • info.my@globibo.com
Philippines
  • +63 28548 8254
  • info.ph@globibo.com
Singapore
  • +65 6336 9002
  • info.sg@globibo.com
Vietnam
  • +84 985 611 322
  • info.vn@globibo.com
United Kingdom
  • +44 (20) 3468 1833
  • info.uk@globibo.com
United States
  • +1 (718) 713 8593
  • info.us@globibo.com


Certification

ISO 27001
ISO 27001 - Information Security Management System - Certificate #: CCL/ISMS/70818/GIPL
ISO 9001
ISO 9001 - Quality Management System - Certificate #: CCL/QMS/70818/GIPL
ISO 20121
ISO 20121 - Event Sustainability Management System - Certificate #: CCL/QMS/70822/GIP

Testimonials




"Very professional and flexible. Our event ran very smoothly."

Jess Mondragon
Virtual AGM - Governing Sports Body

"We used Globibo’s Virtual AGM platform for our organization’s Annual General Meeting in 2020 and it went exceptionally well. Not just the platform but especially the team was very supportive in making sure the entire event created a great experience for our shareholders. Also, our auditors were impressed by the setup."

Jackson
Head Client Relationship at International Financial Services Company

"To the great relief of our management team, the entire event went very well. Great technical support by the team throughout the meeting even supporting outside the normal event hours."

Karina
Senior Manager of Investor Relations at International Logistics Group

"We have used pre-registration services, pre-voting, as well as the Virtual AGM platform. Despite some challenges on our side, the overall process went to our full satisfaction. We will definitely keep on using the platform."

Hannah
VP IR, International Retail Group

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