Project Manager – Mexico

Full Time
Posted 1 year ago

As the project manager, you will be responsible for client servicing and operations for clients based in the North and South American Regions. This is a Work Remote role and requires telephonic support for North America. You will be part of the world-class international service delivery team of Globibo. You will work with outstanding colleagues to handle challenging projects spanning different countries, customers and services. As members of the Delivery Centers, you will coordinate projects from the biggest companies and brands in the world. Together with our international sales and account managers you will drive translation and interpretation projects as well as training workshops, language courses.

Location: Work Remote role (Mexico)

Your Impact:

1. Project management -50%

  • Develop course schedules in accordance with Students and independently managing courses
  • Request Management: Find and allocate instructors / translators / interpreters
  • Follow up on project execution
  • Monitor Student Feedback
  • Suggest improvement areas for Automation
  • Weekly Dashboard for Reports

2. Account Management -10%

  • Determine contact details of potential customers
  • Identifying, researching, and proactively contacting sales leads
  • Representing Globibo in marketplace
  • Executing sales campaigns through emails, phone calls, online and face-to-face meetings
  • Weekly Dashboard presentation to clients about ongoing course management
  • Monitoring Invoices and their management with respect to accurate Globibo billing locations

3. Opportunity Management – 40%

  • Respond to inquiries and requests from clients
  • Communication between all stakeholders in courses
  • Convert opportunities into contracts
  • Support customer with delivery information
  • Connecting new clients with project management team
  • Sharing competitive intelligence and client needs with product developers
  • Collaborating with Director – Sales to develop as well refine sales tactics, strategies, and targets

Your Career Path:

  • Expand your project and account management portfolio on Language services and Event Technology
  • Develop a deeper insight into lead management cadence and process improvement
  • Learn about the complexities and exciting aspects about working effectively globally and with virtual/remote teams
  • Develop leadership skills through managing team members who do not report to you directly
  • Potential next steps:
    1) Senior Project Manager leading a team within Mexico
    2) Senior Project Manager with a larger market within US/Europe
    2) Business Development/ Account Management

Your Potential Profile:

  • You are an experienced professional with a proven track record in managing local / regional operations in the professional services (or similar) industry and looking for a rewarding experience in an international and challenging environment. We provide incredible learning opportunities and exposure to all aspects of the business
  • Ideally you have a background and passion towards Language Learning and Training
  • Bachelor Degree or above in Business Administration / Marketing or any related course
  • 3-4 years of experience in local / regional Operations and project management experience with an eye for detail
  • Strong communication skills and analytical thinking
  • The ability to flourish with minimal guidance, be proactive, and handle uncertainty
  • Attention to detail
  • Excellent time management and organization

Your Benefits:

  • Solid Induction Programme with personal mentor
  • Best functional training program in the industry
  • Personal Development Plan with weekly coaching and external trainings
  • Base: 15,000- 18,000 Mxn / month
  • FlexiTime working options
  • FlexiPlace working options
  • Quirky office environment
  • Exposure to leadership development program
  • Access to the latest tech and gadgets

Not what you were looking for ? See below the list of Related Positions :

Job Features

Job CategoryProject Management

Apply Online

A valid email address is required.
A valid phone number is required.