Operations & Sales Support Intern – Hong Kong

Internship
Hong Kong
Posted 6 months ago

As a Sales Support/Operations intern, you will learn about customer interaction and project management, as well as handle operational tasks. You will become familiar with how to prepare quotations and communicate with the delivery team to ensure the smooth and timely execution of projects. You will be part of the sales team who is responsible for growing our business by keeping in touch with our current customers and getting in touch with new ones to understand their needs and share how Globibo can make a difference to them. You will report to the Director of Sales

Location: Hong Kong

Your Impact:

1. Project Management and Coordination – 40%

  • Identify and coordinate with linguists/instructors/event technology partners
  • Coordinate and support onsite projects
  • Support special projects and initiatives from delivery and ExCom teams

2. Administrative Tasks – 40%

  • Prepare translations/course material with the delivery team
  • Coordinate document pick-ups and deliveries and other logistics
  • Support bank/payment processes
  • Administrative support for executive directors

3. Sales Support – 20%

  • Respond to inquiries and prepare quotations
  • Attend to the phone/tawk
  • Contact customers via email and phone

Your Career Path:

  • Learn about the complexities and exciting aspects of supporting the Sales / Delivery team on a regional scope and working with virtual/remote teams
  • Develop understanding of the stages of the sales & delivery process for Language learning and Event Technology, how it is managed and overall impact to the business
  • Potential next steps:
    1) Business Development/ Account Executive
    2) Project Management Support

Your Potential Profile:

  • You are an extroverted, self- confident individual who does not shy from speaking with strangers and turning them into friends.
  • Ideally, you are passionate in language learning or event technology.
  • The ability to think out of the box and a sense of wit
  • Excellent communication skills
  • Fluency in English
  • Able to commit at least 4-5 months, ideally full-time
  • Prior experience in the service line and/or interacting with clients and customers in a part-time/internship role would be a plus

Your Benefits:

  • Solid Induction Programme with personal mentor
  • Best functional training program in the industry
  • Personal Development Plan with weekly coaching and external trainings
  • Allowance: 6,500 – 8,000 HKD/mth
  • FlexiTime working options
  • FlexiPlace working options
  • Quirky office environment
  • Exposure to leadership development program
  • Access to the latest tech and gadgets

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Job Features

Job CategoryProject Management, Sales

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