eCommerce eLearning Programs

eCommerce eLearning - Introduction

eCommerce has been a key driver of economies around the world and impacted almost all industries. eCommerce is a tremendously broad area with different complexities in functions and domains. Furthermore, all industries and functions are constantly improving and adjusting the approaches they take to their eCommerce business.

Hybrid training approaches, including eLearning and micro-learning sessions, are considered to be the most effective and efficient way of competence acquisition:

• Standardize training execution and content
• Centralized point / database of improving & updating content
• Integrated knowledge application and assessments
• Self-paced & guided execution
• Iterative execution models and repetition of training content
• Flexible access model, anytime and anywhere
• Results and progress can be tracked & audited

eCommerce eLearning Content

eCommerce is a very diverse and broad industry, covering many fields like marketing, software development, finance. The training problem needs to create the right balance between these different fields - creating sufficient technical knowledge.

Based on our eCommerce curriculum and subject-matter experts, we customize specific learning programs to accelerate and standardize competence development and create audit-proof track records on training execution.

Our standard e-commerce training content includes the following topics:

• Introduction to e-commerce
• e-commerce portals
• e-commerce legalities
• e-commerce marketing strategies
• Product acquisition & Partner Management
• Online payment / transactions
• Inventory and supply chain management
• Data Management
• Data Privacy & Compliance

The content can be customized to the client’s requirements and industry type.

eCommerce eLearning experts

We are working with a world-class team of eCommerce trainers, content creators, editors, researchers, eLearning developers, and customization experts to curate the right mix of content and design to achieve specific learning objectives.

The domain of ecommerce covers several very technical areas, e.g. payment processing, digital marketing, software development, logistics, business model, etc. To capture the current state of eCommerce, our eLearning programs are constantly reviewed to update the latest best practices. To deliver the right customization, our eCommerce experts work with the client to create the right mix of internal and external expertise.

eLearning Structure

The eLearning design and structure depend on the client’s requirement and customization request. General eLearning programs for eCommerce have the following components:

• Learning objectives & curriculum slide
• Basics & current environment of eCommerce
• Explainer videos about best practices
• Case studies eCommerce challenges
• Project implementation guide
• Knowledge application and testing
• Progress report & Certificate of completion