Cross Cultural eLearning Programs

Introduction to Cross-Cultural Training

Online Cross-Cultural Training is no longer exclusive to big MNCs. As businesses are getting increasingly globalized, it is all the more important for them to be “localized” quickly without the downtime of having face-to-face training. This training is essential for businesses in many ways, below are just a few examples - It could be a new Manager tasked to manage remote employees that are spread across a multitude of culturally-diverse countries - Kenya, Vietnam, Philippines; Company to penetrate the UAE market through learning business etiquette, negotiation styles or an expatriate settling in a new country. Talk to us

Cross-Cultural eLearning Objectives

• Learn the values, morals, ethics, business practices, etiquette, protocol, or negotiation styles of different countries (countries can be customized according to the client’s needs)
• Understand how to motivate and manage people from different cultural backgrounds.
• Learn how to reconcile and benefit from cultural differences.
• Develop sensitivity towards cultural differences
• Understand your business partners or new contacts based on their cultural context
• Avoid pitfalls and mistakes in other environments

Cross-Cultural eLearning Content

Our Cross-Cultural eLearning Training is customized to the specific needs of the client. We have a standard template for most industries and cultures as a starting point. The main generic topics include the following items: Management/ Business related:

• Culture, History & Customs
• Intercultural Business Competencies
• Conducting Business
• Business Skills & Etiquette

Personal/ Social related: (For Settling in / Relocation assistance)

• Introduction into the cultural environment
• Understand and appreciate cultural differences at work
• Relocation Administration
• Local produce and food
• Identify where to get groceries
• Education Options & Registration Process
• Entertainment Options
• Health, Hospitals & Clinics
• Travel Options

Training Solutions Demo Aspects of Cross-Cultural eLearning: Different Cross-cultural aspects may be perceived differently by people & groups in different cultures. This may differ from high- to low-context cultures. 3 of the key aspects reviewed in the training are listed below :

• Verbal
• Non-verbal, e.g. Eye-contact, facial expressions, personal space, Kinesics
• Gestures: Emblems, Illustrators, regulators, affect displays, adaptors

Cross-Culture eLearning

Our Cross-Culture eLearning program is designed to integrate content, explainer videos, assessment series, progress tracking, and certification in an engaging experience. Our general eLearning program for Cross-Culture has the following components:

• Learning objectives & curriculum slide
• Introduction of cross-culture environment, history of the country
• Explainer videos about culture, working & social environments
• Knowledge Application & Testing
• Progress report & Certificate of completion