Business Etiquette Training

Business Etiquette Courses

Business Etiquette is a basic skill of successful business. No matter which work environment, many individuals have awkward moments like:

  • Do you give a handshake or not ?
  • How to handover this business card ?
  • Do we shake hands with her or not ?
  • Make ad-hoc small talk with a very important person

Business etiquette helps mastering potentially delicate moments. The right formal behaviour may also support career growth or the reputation of the organization.

This 1-day Business Etiquette workshop will help individuals handle most critical situations. Participants will have an extra edge in areas that they may not have given a lot of thought of until now.

Specific Business Etiquette learning objectives include:

  • Network effectively, including making introductions, shaking hands, and using business cards appropriately
  • Dress appropriately for different business occasions
  • Feel comfortable when dining in business and formal situations
  • Feel confident about your business communication in every situation
  • Develop an extra edge to establishes trust and credibility

To know more about Business or Work Etiquette, read on Wikipedia

Business Etiquette Study Material

Globibo Business etiquette training study material includes the following:

  • Business Etiquette Training Outline (customizable as per the requested industry type and customer requirements)
  • Globi Presentation on Business Etiquette Training (customizable)
  • Handouts
  • Practice material
  • Customized Business Etiquette eLearning (optional)

Business Etiquette Training : Course Overview

You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.

1. Business Etiquette Basics

To begin, participants will explore what etiquette is all about and what role manners play.

2. Test Your Business Etiquette

As a pre-assignment, participants were asked come up with at least five examples of etiquette that they see at work or at home. During this session, we will review their examples; be prepared for some debate!

3. The Handshake

During the important first few minutes of a new relationship, a handshake is usually the only physical contact between two people. In this session, we will discuss and demonstrate the five factors of a good handshake.

4. Business Card Etiquette

The exchange of business cards is a common ritual when meeting a new person. We will discuss some things to keep in mind when giving and receiving business cards.

5. The Skill of Making Small Talk

Being able to small-talk successfully is one of the most crucial skills a businessperson can develop, but it’s also one of the hardest. We’ll discuss some basic do’s and don’t’s of small talk.

6. Do You Remember Names?

There are four keys to remembering names. In this session, we will discuss and practice each of them.

7. Making that Great First Impression

During this session, we will discuss some ways that participants can make sure their first impression is perfect.

8. Dress Code Etiquette

It’s always difficult to know just how to dress, particularly if you’re meeting new people. We will cover some basic guidelines and the details of particular dress codes.

9. Business Dining Etiquette

This session will focus on the do’s and don’t’s of business lunches. If possible, we recommend that you have participants practice an actual business lunch.

10. E-mail & Telephone Etiquette

How a businessperson presents themselves over the phone and via e-mail is just as important as their in-person impression. We’ll discuss some key points of telephone and e-mail manners in both a small group and a large group setting. We’ll also talk about thank-you notes.

11. Business Etiquette Workshop Wrap-Up

At the end of the day, students will have an opportunity to ask questions and fill out an action plan.



Business Etiquette Training - Program Implementation

To learn more about our Training approach or eLearning Concepts, please check out our Web site or give us a call.



Business Etiquette Trainers

The success of the Business Etiquette training is determined by the trainer who not just delivers the content but also is able to provide some industry-specific knowledge and context for the participants.

For business etiquette training, the selection is done after a thorough understanding of the client’s objectives as well as verification of the particular trainer. The verification includes the check of content knowledge, industry-background and training experience of the trainer. Our pool of Business etiquette trainers include trainers from different industries like automotive, logistics & warehousing, relocation, finance, sales, banking, retail, and real-estate.

Business Etiquette Training Approach

Our Business Etiquette Training Curriculum covers the full spectrum of knowledge required to develop true Business Etiquette professionals. Designed and curated from Business Etiquette Training experts of different domains together with our panel of trainers and Academic Board, the Business Etiquette training program balances depth and spectrum acknowledging the latest trends as much as most important Business Etiquette basics.

Our standard PBusiness Etiquette Courses can be customized according to the current priorities of the organization or teams. With our mix of traditional classroom lessons and online learning media, we can create an Business Etiquette training program that drives particular knowledge and processes that support the individual and specific responsibilities.

We can provide our Business Etiquette Training Program at any location around the world. With several clients we run regional or global training programs that ensure consistent training and skill-sets at different locations.

Globibo Training

Our Training Curriculum

Globibo is not just providing the basic Corporate Training topics, but has customized 25 industry-specific training curriculum. The industry-specific curriculum describe a full development path to become a subject-matter expert in a particular domain.
Globibo Training

Our Training Approach

The Globibo Advanced Learning & Transition Approach (GALTA) is based on 6 Steps. We believe that modern technology simplifies the transition of learning into application. This is why we choose the latest learning methods and tools to provide the learner the right support until the learning can be applied in the day-to-day functions of your life and job. [ more ]
Globibo Training

Our Trainers

World-class Trainers have to come with the right blend of experience and theoretic knowledge as well as didactic and teaching competence. Our rigerous Academic board works with subject matter experts and trainers around the world to find the right blend of theory and method to facilitate the most efficient and effective learning experience.

Business Etiquette Training eLearning

Our eLearning team provides standard pre-packaged elearning modules for Business Etiquette trainings as well develops bespoke solutions based on your specific needs. eLearning modules can be desktop or mobile based with or without SCORM integration.

We also create Business Etiquette Training eLearning for effective hybrid training programs. Our prime focus for Business Etiquette eLearning is on:

  • a) Customized content for the specific client and learner
  • b) Blend of presentation, video animation, interactive elements and quizzes
  • c) Professional Video and Audio
  • d) Leverage interactive and engaging technologies
  • e) Tracking and Monitoring of completion and performance

Training Programs

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Contact

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