Business Etiquette Training

Business Etiquette Courses

Business Etiquette is a basic skill of a successful business. No matter which works environment, many individuals have awkward moments like:

• Do you give a handshake or not ?
• How to handover this business card ?
• Do we shake hands with her or not ?
• Make ad-hoc small talk with a very important person

Business etiquette helps master potentially delicate moments. The right formal behavior may also support career growth or the reputation of the organization.

This 1-day Business Etiquette workshop will help individuals handle the most critical situations. Participants will have an extra edge in areas that they may not have given a lot of thought to until now.

Specific Business Etiquette learning objectives include:

• Network effectively, including making introductions, shaking hands, and using business cards appropriately
• Dress appropriately for different business occasions
• Feel comfortable when dining in business and formal situations
• Feel confident about your business communication in every situation
• Develop an extra edge to establish trust and credibility

To know more about Business or Work Etiquette, read on Wikipedia

Business Etiquette Study Material

Globibo Business etiquette training study material includes the following:

• Business Etiquette Training Outline (customizable as per the requested industry type and customer requirements)
• Globibo Presentation on Business Etiquette Training (customizable)
• Handouts
• Practice material
• Customized Business Etiquette eLearning (optional)

Business Etiquette Training : Course Overview

You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their learning objectives.

1. Business Etiquette Basics

To begin, participants will explore what etiquette is all about and what role manners play.

2. Test Your Business Etiquette

As a pre-assignment, participants were asked to come up with at least five examples of etiquette that they see at work or home. During this session, we will review their examples; be prepared for some debate!

3. The Handshake

During the important first few minutes of a new relationship, a handshake is usually the only physical contact between two people. In this session, we will discuss and demonstrate the five factors of a good handshake.

4. Business Card Etiquette

The exchange of business cards is a common ritual when meeting a new person. We will discuss some things to keep in mind when giving and receiving business cards.

5. The Skill of Making Small Talk

Being able to small-talk successfully is one of the most crucial skills a businessperson can develop, but it’s also one of the hardest. We’ll discuss some basic do’s and don’t’s of small talk.

6. Do You Remember Names?

There are four keys to remembering names. In this session, we will discuss and practice each of them.

7. Making that Great First Impression

During this session, we will discuss some ways that participants can make sure their first impression is perfect.

8. Dress Code Etiquette

It’s always difficult to know just how to dress, particularly if you’re meeting new people. We will cover some basic guidelines and the details of particular dress codes.

9. Business Dining Etiquette

This session will focus on the do’s and don’t’s of business lunches. If possible, we recommend that you have participants practice an actual business lunch.

10. E-mail & Telephone Etiquette

How a businessperson presents themselves over the phone and via e-mail is just as important as their in-person impression. We’ll discuss some key points of telephone and e-mail manners in both a small group and a large group setting. We’ll also talk about thank-you notes.

11. Business Etiquette Workshop Wrap-Up

At the end of the day, students will have an opportunity to ask questions and fill out an action plan.

You can also check out our blog ‘Business Etiquette and Corporate Training in Hong Kong and Singapore’

Business Etiquette Training - Program Implementation

To learn more about our Training approach or eLearning Concepts, please check out our Web site or give us a call.

Business Etiquette Trainers

The success of the Business Etiquette training is determined by the trainer who not just delivers the content but also can provide some industry-specific knowledge and context for the participants.

For business etiquette training, the selection is done after a thorough understanding of the client’s objectives as well as verification of the particular trainer. The verification includes the check of content knowledge, industry background, and training experience of the trainer. Our pool of Business etiquette trainers includes trainers from different industries like automotive, logistics & warehousing, relocation, finance, sales, banking, retail, and real-estate.